Refund policy

Gear

After purchasing your item, you have 30 days to request a refund.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Unfortunately, we cannot accept returns on sale items or gift cards.

Courses & Charters

If you are unable to attend your course or charter, please contact us as soon as possible. 

We require a minimum 7 days notice of cancellation. Late cancellations will be charged accordingly. 

You can always contact us for any return or cancellation questions at info@oceanfix.ca.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
Please remember it can take some time for your bank or credit card company to process and post the refund.